Installation and Delivery

We have 2 options when purchasing a NanoSpring Unit:

Delivery With Installation (Gauteng and Cape Town areas only)

Once purchase has been confirmed you will be contacted within 24 hours by our installation partners, Burgess Plumbing. The control center will arrange a suitable time with you for one of their plumbers to deliver and install the unit. Installation price includes a standard installation within usually takes 1 and a half hours. Please note the following:

• The NanoSpring unit must be installed within 1 meter of a water point. This is generally under a sink, basin or tap area. If you would like the NanoSpring unit installed where there is no water point, Burgess Plumbing will quote on additional costs to extend a new water point.

Delivery Without Installation (Nation-wide)

Once purchase has been confirmed we will immediately prepare your order for delivery. Delivery takes 5-7 working days from date of purchase. The unit will include an installation manual which will guide your plumber or you (in case of DIY installation) on steps to install the unit. We will provide telephonic support should this be required. Please note the following:

• The 3-month money-back Guarantee doesn't apply to orders that are not installed by Burgess Plumbing. There is however a 12-month manufacturer warranty on all parts which still applies.